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Effective knowledge capacity delivery to system users bears a direct impact on the utilization of Health Information System (HIS) and its value in impacting the delivery of healthcare services to patients. KenyaHMIS has adopted various strategies to deliver capacity to its stakeholders and clients. This spans from the development of training materials to the actual delivery of the training while providing online access to capacity-related content and resources. Over the last few years, we have made significant strides in strengthening the skills of our clients on various HIS solutions that we develop.
Capacity-building strategies
We have employed a cascaded capacity-building approach to ensure that our capacity development is not only cost-effective but also sustainable beyond the project’s lifespan, while achieving the same high level of quality.
Cascaded training strategy
This type of strategy has been effectively used in instances where the magnitude of training demand outweighs the resources and the demands may be recurrent in nature i.e. when the number of trainees is higher, while the resources e.g. time, money, personnel, etc are constrained. The strategy adopts a multilevel skills transfer where we focus on a small number of relatively skilled set of individuals (referred to as ToT) drawn from service delivery partners (SDPs); develop their proficiencies on our products over time to a level where they can confidently transfer that knowledge not only within their project teams but also to system end-users at the facility. We also equip them with requisite tools and resources to help them transfer knowledge more effectively.
Training Resources
A lot of resources and tools about our products have been developed and publicly hosted for convenient access by our clients. The resources include user manuals, job aids, SOPs etc. that relate to our products. Some of these contents are in video formats while others are in both PDF and PPTs.
The resources can be accessed either through the training repository or on the official project’s YouTube channel.
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