Support & Service Desk Archives - Kenya HMIS Documentation

by Kenya HMIS September 2, 2020 0 Comments

Service Desk Statistics

[vc_row row_content_display=”in_grid” row_content_display_align=”left” row_type=”row” stretch_row_type=”yes”][vc_column][vc_column_text]Since inception, service desk has directly supported our partners and products consumers on reported system issues through established contact channels e.g. service toll-free line, ticketing

by Kehmis August 22, 2020 0 Comments

Summary Service Desk

[vc_row row_content_display=”in_grid” row_content_display_align=”left” row_type=”row” stretch_row_type=”yes”][vc_column][vc_column_text]The Service desk provides structured technical support to healthcare workers and implementing partner staff on Palladium developed HIS products. To support the vision of user-centered